Introducing Webive AI Voice & Chat: Your 24/7 Digital Assistant

In today's fast-paced digital world, customers expect instant responses—whether they're calling at 2 PM or 2 AM. Missing a single call, text, or chat message could mean losing a valuable lead to a competitor. That's why we're thrilled to introduce Webive AI Voice & Chat , your always-on digital assistant that ensures you never miss another opportunity.

Imagine having a tireless team member who answers every phone call, responds to every text message, engages on WhatsApp, handles web chats, and even responds to social media messages—all while capturing leads, booking appointments, and providing accurate information about your business. That's exactly what Webive AI Voice & Chat delivers.

Your customers don't just call anymore—they text, message on WhatsApp, chat on your website, and reach out through Facebook and Instagram. With Webive AI Voice & Chat, you're equipped to meet them wherever they are, instantly and professionally.

Our intelligent system responds the moment a lead reaches out, whether it's through a phone call, SMS, WhatsApp message, web chat, Facebook Messenger, or Instagram Direct Message. This multichannel approach means you're capturing opportunities that your competitors are missing while they're closed or unavailable.

The beauty of this system is its consistency. Every lead receives the same professional, prompt response regardless of when they contact you or which channel they choose. Your AI assistant works around the clock—no sick days, no vacation time, no breaks—just reliable, consistent engagement that builds trust with potential customers from the very first interaction.

What's particularly powerful is the AI's ability to communicate in multiple languages. Whether your customer speaks English, Spanish, French, or another language, the AI adapts seamlessly, breaking down language barriers and expanding your potential customer base. This multilingual capability opens doors to diverse markets and demonstrates your commitment to serving all customers with excellence.

Lead capture isn't just about collecting names and phone numbers anymore—it's about meaningful engagement that moves prospects through your sales funnel. Webive AI Voice & Chat does more than just answer questions; it actively qualifies leads, gathers essential information, and books appointments directly into your calendar.

When a potential customer calls or messages, the AI engages in natural conversation, asking the right questions to understand their needs. It can check your availability in real-time and schedule appointments without any back-and-forth hassle. No more phone tag, no more missed opportunities because someone had to wait for a callback during business hours.

The system is intelligent enough to handle complex scenarios too. If a lead has specific questions about your services, pricing, or availability, the AI draws from your custom knowledge base to provide accurate, helpful answers. It knows your business inside and out because you've taught it exactly what to say and how to represent your brand.

Think about the implications: a lead who visits your website at 11 PM can have their questions answered, explore your services, and book a consultation appointment—all before your competitors even see the inquiry the next morning. You're not just responding faster; you're converting leads while others are still sleeping.

Here's where Webive AI Voice & Chat truly stands apart from basic chatbots. Through our Custom Capability Editor, you can teach your AI to take real actions, not just have conversations. This feature allows you to connect external systems and APIs, creating custom skills tailored to your specific business needs.

Want your AI to check inventory levels before promising product availability? Configure it. Need it to pull order status from your fulfillment system? Set it up. Want to verify appointment availability across multiple staff calendars? It can do that too. The possibilities are virtually endless.

Each custom capability combines clear instructions (a prompt that guides the AI's behavior) with API connections to your existing business systems. Once configured, the AI automatically gathers the necessary information from the customer, makes the appropriate API call, and delivers accurate, real-time answers—all in a natural conversational flow.

This isn't about replacing your team; it's about augmenting their capabilities and freeing them from repetitive tasks. Your AI handles the routine inquiries, preliminary information gathering, and basic appointment scheduling, while your human team focuses on complex customer needs, relationship building, and closing sales. It's the perfect partnership between artificial and human intelligence.

Managing conversations across phone calls, SMS, WhatsApp, web chat, Facebook, Instagram, and email used to mean juggling multiple platforms and potentially missing important messages. Webive AI Voice & Chat solves this problem with a centralized, unified inbox that brings every customer interaction into one manageable interface.

Your team gains complete visibility into every conversation happening across all channels. They can see which leads the AI is handling, when a conversation needs human intervention, and the full context of every interaction. This transparency ensures nothing falls through the cracks and enables seamless handoffs from AI to human team members when specialized expertise is needed.

The collaborative features are game-changing for team environments. Staff members can tag conversations, assign leads to specific team members, add internal comments and notes, and coordinate responses—all within the same platform. Everyone stays on the same page, reducing confusion and ensuring consistent, high-quality customer service.

Imagine a scenario where a lead starts a conversation via web chat, follows up with a WhatsApp message, and then calls your business line. Instead of treating these as three separate, disconnected interactions, your team sees one continuous conversation thread with complete context. They know exactly what was discussed, what questions were asked, and what promises were made—providing a seamless, professional experience that impresses customers.

Every conversation, every call, every message is valuable data that helps you understand and serve your customers better. Webive AI Voice & Chat automatically logs every interaction with complete context—contact details, message history, conversation topics, and lead status—creating a rich, searchable database that grows more valuable over time.

This automatic record-keeping solves one of the biggest challenges in customer relationship management: maintaining continuity when team members change or when time passes between interactions. Your new hire can pick up a conversation and immediately understand the customer's history and preferences. A team member returning from vacation can quickly get up to speed on everything that happened while they were away.

The system creates a complete, chronological record of your business relationships that you own and control. You're not dependent on individual employees' memories or scattered notes. Instead, you have a professional, organized database that enables consistent service, informed follow-ups, and data-driven decisions about how to serve your customers better.

This comprehensive record also becomes invaluable for identifying patterns and opportunities. You can see which questions come up most frequently, which channels your best leads prefer, what times of day generate the most inquiries, and which responses convert best. These insights help you continuously refine your customer engagement strategy and allocate resources where they'll have the greatest impact.

We've designed Webive AI Voice & Chat with flexible tiers to match your business needs and growth stage. Every plan includes AI web chat, appointment booking, lead capture, WhatsApp messaging, Facebook and Instagram message responses, and the Custom Capability Editor—ensuring you have powerful tools regardless of which tier you choose.

Standard (International): Perfect for businesses operating globally who need multichannel chat capabilities across web, WhatsApp, and social media platforms. This tier provides comprehensive AI chat functionality with all the essential features to capture leads and book appointments internationally.

Pro (U.S. & Canada): Builds on the Standard features by adding AI SMS messaging with a local phone number, missed call text-back functionality, and AI responses to SMS campaigns. This tier is ideal for businesses that rely heavily on text-based communication with customers in the U.S. and Canadian markets.

Premium (U.S. & Canada): Our most comprehensive solution includes everything in Pro, plus full AI voice capabilities for answering phone calls. Your AI can handle complete phone conversations, book appointments over the phone, and provide customizable voice options that match your brand. Currently includes up to 300 minutes of calls per month (10-minute call maximum), with unlimited calling available as a bonus through January 2026.

The businesses that thrive in today's competitive landscape are those that make it easy for customers to connect, get answers, and take action—on the customer's schedule, not just during traditional business hours. Webive AI Voice & Chat gives you this competitive advantage by ensuring you're always available, always responsive, and always professional.

Consider what this means for your business: no more lost leads because someone called after hours, no more frustrated customers who couldn't get quick answers, no more appointments that slip through the cracks because someone forgot to follow up. Instead, you have a tireless digital assistant that captures every opportunity, nurtures every lead, and provides exceptional service around the clock.

The implementation is straightforward, the learning curve is minimal, and the results are immediate. From the moment Webive AI Voice & Chat goes live, you'll start capturing leads that would have otherwise been lost to competitors. You'll book more appointments with less manual effort. You'll provide better customer service with fewer resources. And you'll build a valuable database of customer relationships that drives long-term business growth.

The future of customer communication is here, and it's powered by intelligent AI that works alongside your team to deliver exceptional experiences. Whether customers prefer to call, text, chat, or message on social media, Webive AI Voice & Chat ensures you're there with instant, accurate, helpful responses that build trust and drive conversions.

Don't let another lead slip away because you were closed, busy, or simply unable to respond fast enough. Let Webive AI Voice & Chat be your always-on digital assistant, capturing opportunities 24/7 and ensuring every potential customer receives the prompt, professional attention they deserve.

Contact Webive today to learn more about how AI Voice & Chat can transform your business. Our team is ready to discuss your specific needs, answer your questions, and help you get started with the solution that's right for your business. Let's work together to ensure you never miss another opportunity to grow your business and serve your customers with excellence.